Information

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Cashless Catering System

At Cansfield we use a student recognition system using biometrics.  This cashless canteen service has a number of benefits to our school community, including:

  • Allows a faster speed of service through the canteen
  • Keeps Free School Meals anonymous
  • Eliminates the loss of dinner money or cards
  • Ensures that dinner money is spent on its intended use
  • Will provide parents with information as to what their child is purchasing
  • A trusted secure solution that is simple and easy to use.

Biometrics and Security

Students, parents and staff can rest assured that the fingerprint images cannot be used by any other source for identification purposes. The system uses an image of the finger to create a mathematical algorithm and then discards the finger image; only the numbers remain and these cannot be reinterpreted back into a finger image.

What is a cashless system?

A Cashless Catering System is a solution which is purpose designed to meet the ever evolving needs and demands of the catering provision, required by today’s schools. The cashless solution allows schools to be better able to provide their students and staff with a faster, more efficient and more appealing meal service.

Registering for school meals online

In order to pay for your child’s school meals online, you will need to have registered for the scopay online payment system.

If you don’t have a scopay.com account

Please contact the finance department at school, either by calling 01942 727391 and choosing Option 4, or by sending an email to finance@cansfield.wigan.sch.uk.

If you already have a scopay.com account

If you already have an existing account (for example, for your child/ren at this or another school using Tucasi secure scopay.com system), log on to your account using your existing username and password.  Select the Link Accounts option from the Your info menu heading and enter the unique online link code (available from the school finance office) to add your account.

How it works

The canteen operates terminals which have built-in readers. When a student purchase items from the canteen they will collect it in the usual way, and proceed to a till.  At this point, they will simply place their finger on the reader. The software will recognise the student, and automatically deduct the value of the items from their account.

Canteen spend limits

To ensure students cannot spend all of the money in the canteen from their account on a single day, there is a spend limit of £5.00 per day. This can be increased or decreased on request by contacting the school.

What if a student does not hold sufficient balance to pay for a school dinner?

There is no overdraft facility on our system, so students MUST have sufficient money on their account to be able to pay for their school dinner. If a student finds themselves without sufficient funds, they should go immediately to their Pastoral Manager and explain the situation. 

Students entitled to free school meals

Any students entitled to free school meals have their accounts automatically credited each day with the free school meal allowance. However, any underspend or missed dinner will be identified by the system and will not be added to the next day’s balance.

Revaluation Machine

The school has one revaluation machine where students can top-up using cash or notes if they wish. This is sited in the main building close to student reception.

Opt-in /Consent form re: biometric registration

If you haven’t completed a biometric registration form for your child, please complete the opt-in form, which is available via a link on our school website.  Sign and return the form to school as soon as possible.

If you require a hard copy of the form, please ask your child to collect one from student reception and return it to school as soon as possible.

Biometrics and Security

Students, parents and staff can rest assured that the fingerprint images cannot be used by any other source for identification purposes. The system uses an image of the finger to create a mathematical algorithm and then discards the finger image; only the numbers remain and these cannot be reinterpreted back into a finger image.

Why do you need to take my child’s finger image?

By taking an image of your child’s finger we can turn this information into a digital signature.

Can finger images be used by any other agency?

No, the software we use turns your child’s finger image in to a mathematical algorithm. The image of the finger is then discarded. The information that is stored cannot be used to recreate an image of the child’s finger.

What happens when my child leaves the school?

When a student leaves school all data can be deleted very easily.

How does it work?

When the child places his/her finger on the scanner, the software matches their finger image with the unique digital signature held in the database. 

Is there any alternative for pupils who are unable to provide biometric data for some reason?

Alternative identification methods are available for pupils unable to provide biometric data.  Pupils can opt to use a different method.